Privacy Notice

Privacy Policy

This Privacy Policy covers what information we collect from you when you visit the site, how we use it, and under what circumstances we disclose it. By using the site, you agree with the terms and conditions of this Privacy Policy and Conditions of Use.

    1. The information we collect
    2. How we use and share Personal Customer Information
    3. Communications from
    4. Linking to third-party web sites
    5. Questions or comments

1. The information we collect
When you use the site, we receive and collect certain information. The information that we receive and collect depends on what you do when you visit
  • Automatically Collected Information. Some information is automatically received and sometimes collected from you when you visit the site. We receive and collect the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and the Internet address of the web site from which you linked directly to our site. We use this information to monitor the usage of our site. Also, when we send emails to you, we may be able to identify information about your email address, such as whether you can read graphic-rich HTML emails. All of the information we automatically capture provides us with the ability to enhance our customers' search and shopping experiences and to determine aggregate information about our user base and usage patterns.
  • Information Collected via Cookies. We use cookies to enhance the browsing and shopping experience on the site. "Cookies" are small files or records that we place on your computer's hard drive to collect information about your activities on the site. The cookies transmit this information back to the computers at or our third-party distributors of banners and newsletters; these computers are, generally speaking, the only computers which are authorized to read such information. The information captured makes it possible for us (i) to speed navigation, keep track of items in your shopping cart, and provide you with custom tailored content; (ii) to remember information you gave to us so you don't have to reenter it each time you visit the site; (iii) to monitor the effectiveness of marketing email campaigns; and (iv) to monitor the total number of visitors, pages viewed, and total number of banners, if any, served.
    Most people do not know that cookies are being placed on their computers when they visit the site or most web sites because browsers are typically set to accept cookies. You can choose to have your browser warn you every time a cookie is being sent to you or you can turn off cookie placement. If you refuse cookies, you will not be able to open a Shopping Cart and therefore will not be able to complete an order with us online. Also, by not using cookies, your overall Internet browsing experience will be affected.
    If you would like to obtain more information about the third-party distributor of banners on the site and to know your choices about having such distributor's cookies turned off, please visit If you turn off the third-party distributor's cookies, you will still see banners on our site; however, the banners will not be tailored to your shopping experience.
  • Information You Actively Submit to For most of the browsing services we provide, we neither require nor collect "Personal Customer Information" -- your name, email address, billing address, shipping address(es), phone number and credit card information. You can browse the site and take as much time as you want to review our books and other products, services and reviews without having to submit such Personal Customer Information. Even when you use our shopping cart as you browse, there is no need to submit Personal Customer Information.
    In the following instances, however, we do need you to actively submit Personal Customer Information: when you want to (i) create an account; (ii) complete an order; (iii) subscribe to our Keep Me Posted! Newsletters or Alerts, or (iv) submit customer reviews.
    • Creating a Account. You can create a password-protected account to complete an order or to save items in your shopping cart. To create an account, we require that you provide us with the following Personal Customer Information: your email address (which may not be associated with another active account), and your first and last names. You will also have to create a password.
    • Completing an Order. If you have a account that you want to use to complete an order, we will require you to access that account. We will then use the Personal Customer Information stored in that account to complete the order, or require you to input additional Personal Customer Information such as payment information. If you want to complete an order without using a account, we will ask for certain Personal Customer Information to complete the order.
    • Customer Reviews. When you submit a customer review, we ask you to disclose your email address in addition to your review and other optional information. You can choose not to have your email address displayed with your review. We only use the information you provide to us to chronicle your review; we do not use such information for marketing purposes. Because your email address at your election can be displayed with your reviews, we can make no assurance that others will not use the information you have provided.

2. How we use and share Personal Customer Information shares Personal Customer Information that we collect as follows:

  • Credit card companies. Credit card transactions are handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.
  • Membership programs. We work with certain entities who, in conjunction with their own membership programs or rewards programs, require that we disclose purchasing information about their customers who visit the site through links from the partner sites, or use the partner's credit card or rewards program to make purchases on the site (e.g., to earn points for purchases made on the site through links from the partner site). We disclose only the information required to make these programs work and support your membership with them, which typically includes the name and/or email address of the user as well as the dollar amount of purchases made. We disclose this information to such entities under an agreement that requires that they obtain your consent first, usually under the membership or participation rules. If you do not want us to disclose that information to the strategic partner, then you must contact them directly.

  • Law Enforcement Investigations. may release Personal Customer Information when we believe, in our good judgment, that such release is reasonably necessary to comply with law, enforce or apply the terms of any of our policies or user agreements, or to protect the rights, property, or safety of, our users, or others.

3. Communications from

As a account holder, you may receive the following communications from
  • Communications related to transaction, account and website maintenance activities. By creating a account or making a purchase without a account, you may receive communications from us relating to: order confirmations; order updates; order problems; important website information and material changes to site policies and account management procedures.
  • Communications from and its affiliated companies. As a purchaser or account holder, we use and share your contact information to communicate special offers, events, new products and services from and our affiliated companies. As a account holder, we communicate via e-mail, postal mail and outbound telephone calls depending upon your Communications Preferences. Any account holder can opt-out from the receipt of any such communications or opt-out of certain communication methods by logging onto his or her Account and following the instructions under "Change Your Communication Preferences".
  • Don Hume Communications. When you sign up to become a member of the Don Hume, you will receive updates on new Don Hume announcements -- such as new products -- that we believe will interest you. If you would rather not receive announcements from us, please log onto your Don Hume account go to the Preferences section and follow the instructions.

4. Linking to third-party web sites

When you click on links and banners on our site that take you to third-party web sites, you will be subject to the third parties' privacy policies. While we support the protection of privacy on the Internet, cannot be responsible for the actions of any third-party web sites. We encourage you to read the posted privacy statement of any and every site you visit, whether you are linking from our site or browsing on your own.

5. Changes to Privacy Policy

This Privacy Policy was last changed in January 2008. reserves the right to modify or amend this policy at any time by posting the revised Privacy Policy on our site. The changes will only affect the information we collect after the effective date of the change to our Privacy Policy unless we clearly express otherwise The descriptions within this document affects all information we have collected prior to such date.

Questions or comments

If you have any questions regarding our Privacy Policy, please call or email us at For other inquiries, you can use the contact form.