Shipping & Returns

RETURNS:

COMPLETE SATISFACTION IS OUR GUARANTEE

Don Hume Leathergoods, Inc. States that all products are warranted against any defects in material and/or workmanship within 1 year of purchase date. It is necessary to contact our sales department for authorization to return product. We offer repair or replacement of any merchandise found to be defective upon our inspection. If replacement is required, or a repair charge is necessary, we will contact the customer for authorization. 

RETURN PROCEDURE:

Within 30 business days of receipt of the item, Return the product in new, unused condition for a refund (less shipping and handling fees) or an exchange, product will be inspected upon receiving. Please note why you are returning the product and if you want a refund, exchange, or another product.

Please return to the following address:

The Don Hume Company

Returns Dept.

500 26th Ave NW

Miami, OK 74354

                                                                                                                                         

STOCK AVAILABILITY:

Items in stock please allow 2-3 business days (Monday - Thursday) for processing time before order ships out.
For items out of stock, allow 6-8 weeks production time.

SHIPPING:

Allow 2-3 business days (Monday – Thursday) for processing time before order ships out.

For expedited service, contact Customer Service at 918-542-6604 or info@donhume.com

SHIPPING SERVICES:     

USPS GROUND ADVANTAGE 3-5 BUISNESS DAYS

$8.00 Shipping On Orders Under $100.00

Free Shipping On Orders Over $100.00

 

Priority Mail 2-3 BUSINESS DAYS

$13.00    

 

UPS Ground 2-5 BUSINESS DAYS (depends on location)

$20.00  

 

 

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